M1 Troubleshooting Guide

The WaterRower can be stored upright. To do so, lift the end of the rower and move the WaterRower on the front wheels to the area of storage.

Please note, when standing your unit upright, slide the seat forward towards the footboard prior to lifting the rower.

Dust tank and belts regularly.  Clean the top of the rails where the wheels run.  To do this, run a damp cloth along the top and sides of the rails. This will remove the dirt, dust, etc. which builds up with use.  In addition, clean any residue or build-up that has accumulated on the wheels.

Each week, inspect the bolts along the tank assembly and rail assembly to ensure they are all secure in the frame of the rower. If necessary, use a 5mm allen key to tighten any bolts that have come loose.

On a weekly basis, row several strokes on the rower to check the alignment of the recoil belt; it can, sometimes, come misaligned on the front pulleys (see picture).  If the recoil belt is off a pulley, the recoil of the handle will be sluggish and not feel smooth. It can also lead to fraying of the belt. If the recoil feels misaligned, check that the recoil belt is aligned and runs over each pulley correctly and smoothly as seen in the second picture.  While checking the alignment, review the monitor to ensure it is working correctly. Turn the monitor on and it should flash all zeros, indicating it is ready to start. As you begin rowing, the monitor should register your stroke rate, speed, distance & time.

To test the strength of the recoil, first remove the top deck cover. Next, lift the handle out of the handle rests and release the handle so it slides along the top deck cover, towards the forward riser pulley. The handle should slide smoothly and quickly all the way to the front.

We have included purification tablets in the kit. We recommend adding 1 tablet to the water every 6 months. If the water turns cloudy and the tablet does not clear up the water, then it may be best to change out the water. Please use the hand syphon pump and refer to our service website on how to remove the water.  *Note: If you use the blue dye in your tank, it is not recommended that you use the purification tablets.  Discoloration may occur if you do so. Instead, please visually monitor water quality and change when necessary. It is recommended that dyed water is changed out every year.

The tank stopper can fall out, on occasion. If this occurs, you will need to reinsert it into position.  Moisten the tank stopper to help with putting it back into position.

Every 6 months, review the stitching and wear on the handle strap. If you notice excessive wear, replace the handle. Fraying can be caused by incorrect use. Please see instructions on our service site for replacing the handle.

If the monitor readings begin to fade or are incorrect, we recommend changing the batteries.  Four AA batteries are located behind the monitor.  Using a Phillips screwdriver, unscrew the two screws, one on left and one on the right of the monitor, and gently lift to access the battery pack located behind the monitor. Check the batteries are positioned correctly in the battery pack.  Replace the batteries and reattach the screws to the monitor housing.

Over time, and with use, the bungee cord can lose its elasticity, which will affect the recoil of the machine. If this happens, it should to be replaced.  To perform this task, detach the bungee from the recoil belt. Next, remove the two horizontally positioned bolts with the 5mm allen key from the bungee pod.

Remove the old bungee assembly and position the new one into place on the rear bumper.  Replace the two horizontally positioned bolts with 5mm allen key