WaterRower Service and Support
All the topics, resources, and contact options you need for your WaterRower.
Software and Drivers
Make the most out of your WaterRower experience by pairing it up with our latest software. Race against other users or simply train & track your progress!
Series 4 Performance Monitor
Service and Warranty
Get additional support from WaterRower, the people who know your rower best. Find out if your product is still in warranty or learn more about what is covered.
Running low on Purification Tablets?
Our Puritab request form is the easiest way to order your new tablets.
Need Warranty Assistance?
Fill out a Warranty Request Form to begin the process of getting your machine back up and running.
Need help identifying your WaterRower model?
Identify your model prior to filling out a request for warranty form.
Looking for a part?
Browse our selection of Spare Parts to find pricing, part numbers, and more.
WaterRower on Social Media
We’re here to provide tips, tricks, and helpful information when you need it most. And if you have a question, we’re here to help with that too.
Still Need Help?
Our Customer Service Team is ready to respond to any questions regarding your WaterRower.